Well, we started off violating both of these cardinal rules. Our customers live all over the country - the world really. We and our customers don't like doors much, especially clunky ones with heavy frames. And we figured the masons who build our Rumfords can, in fact, drill the holes in the right place - or they know a kitchen cabinet installer who can. Nevertheless, our experience in selling frameless glass doors has not been without problems.
We have taken back a few doors that were measured wrong - Cardinal Rule #1. Not all of our customers have had an easy time installing our frameless doors but we think we have overcome Cardinal Rule #2 by being up front about it taking some skill to install the doors. If you buy the hardware only: hinges, pulls, stops, bearings, glue and instructions - and get your own glass locally - you save a lot of money, time and frustration. We will still do it for you if money is no object but we recommend the hardware only option. And if you measure wrong it won't be our fault.
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